Knowledge management is the systematic process of finding, capturing, organizing, and using an organization's pooled knowledge and expertise to improve overall performance and competitiveness. It includes methods, techniques, and technology that help people and teams create, share, and retain knowledge assets.
Example
In a multinational organization, knowledge management may entail establishing a digital platform where employees may exchange best practices, lessons learned, and new solutions. This portal gives HR professionals access to a wealth of HR-related expertise, including global talent acquisition techniques, employee development initiatives, and compliance standards. This solution enables HR teams to cooperate more efficiently, minimize repetitive tasks, and make data-driven choices to improve the company's workforce and HR procedures.
