Negligent Referral - HR Glossary

HR Glossary - Negligent Referral - Hireforce
HR Glossary - Negligent Referral - Hireforce

Negligent recommendation is the act of giving a former employee a favorable or neutral reference without revealing or appropriately alerting future employers about the individual's known performance or behavioral difficulties. The inability to undertake due diligence when giving references might result in hiring decisions that put the new employer at risk.

Example

Assume an HR manager at Company A gets a reference request for a former employee, John, who had persistent attendance concerns and a history of confrontations with coworkers. In a negligent referral situation, the HR manager overlooks these shortcomings and instead emphasizes John's technical abilities. Company B employs John based on an insufficient reference, unaware of his behavioral issues. As a result, John's attendance and disputes disturb Company B's work environment, causing productivity concerns and significant legal penalties for Company A for failing to provide an appropriate reference

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