We are seeking a Sales Admin to provide essential administrative support to our sales team, ensuring seamless operations within the sales department. The Sales Admin will handle sales-related documentation, coordinate with internal teams, and assist with customer inquiries.
Key Duties and Responsibilities
- Sales Records Management: Maintain and update sales records, including customer information, orders, and invoices.
- Reporting: Prepare sales reports and presentations for management.
- Order Coordination: Coordinate with the sales team to ensure timely order processing and delivery.
- Documentation: Assist in the preparation of sales proposals, contracts, and quotations.
- Customer Support: Respond to customer inquiries, provide product information, and resolve issues.
- Collaboration: Collaborate with the marketing department to support sales campaigns and promotions.
- Inventory Management: Monitor inventory levels and coordinate with the logistics team for stock replenishment.
- Event Organization: Assist in organizing sales events, exhibitions, and conferences.
- Market Research: Conduct market research to identify potential customers and competitors.
- Administrative Support: Provide general administrative support to the sales team, such as managing calendars and scheduling meetings.
Skills
- Adaptability
- Communication
- Problem-solving
- CRM software proficiency
- Flexibility
Requirements
- Attention to detail and ability to multitask.
- High level of integrity and professionalism.
- Strong organizational and administrative skills.
- Knowledge of sales processes and procedures.
- Proven experience as a Sales Admin or relevant role.
- Ability to work well in a team-oriented environment.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.