A Wine Consultant is responsible for providing professional advice and recommendations to clients regarding wine selection, wine pairing with food, and general wine knowledge.
Key Duties and Responsibilities
- Offer personalized recommendations and guidance to customers based on their preferences, tastes, and budgets.
- Provide detailed information about various wines, including tasting notes, production methods, and aging potential.
- Assist customers in selecting wines that complement their meals or suit special occasions.
- Conduct wine tastings and educational sessions to enhance customers' understanding and appreciation of wines.
- Maintain and update the wine inventory, ensuring proper storage and organization.
- Stay up-to-date with industry trends, new releases, and emerging wine regions.
- Handle customer inquiries, resolve complaints, and ensure a positive and memorable shopping experience.
- Collaborate with the sales team to achieve sales targets and contribute to the store's overall success.
- Participate in wine events, promotional activities, and marketing initiatives.
Skills
- Wine Knowledge
- Communication
- Customer Service
- Wine Expertise
Requirement
- Proven work experience as a Wine Consultant, Sommelier, or similar role.
- In-depth knowledge of wines, including different varietals, wine regions, and production methods.
- Strong passion for wine and a desire to continually expand knowledge in the field.
- Excellent communication and interpersonal skills.
- Ability to provide exceptional customer service and build long-term relationships with customers.
- Demonstrated ability to work independently and as part of a team.
- Good organizational and time management skills.
- Flexibility to work evenings, weekends, and holidays as required.
